My fiance put a great deal of effort into finding the 'perfect' engagement ring for me and it was clear to him that it should be handmade. When he approached staff at 1791Diamonds, he had very clear ideas of what he wanted and how the ring should look in the end. From the first moment onwards, he was provided with committed, patient and timely customer service. He could discuss his design requests via email and telephone at any moment throughout the entire process. His ideas were completely respected and he was supported with professional advice through every step. The friendliness and enthusiasm of the 1791Diamonds staff were very comforting along the way, especially because the quest for the 'one and only' engagement ring can be quite stressful.
After our engagement, a further plus was the free resizing of the ring which was very easy for us and done within less than a week. It was a great advantage to have somebody we could trust with this because they knew the ring like no one else.
We are extremely happy with the ring and the service we received. In the end, I really got the 'perfect' ring thanks to 1791Diamonds and their fabulous staff. When it's time for wedding rings, we definitely know where to go!
Claire M
I have just received my second ring from 1791 diamonds, the first being my engagement ring and the second, my wedding band.
When making a decision about purchasing from an unseen online shop, the dubious feelings can arise, especially when gold and diamonds are involved. However, in both instances I have been extremely happy with the service provided and the end result receiving my stunning rings.
1791 Diamonds provide an excellent customer service and I always felt that I was an important and valued customer (no matter what your budget is). The jewellery is exquisite and I often compare my diamond to others in high street shops and none compare to the beautiful sparkle I have from my 1791 diamond. 1791 staff kept me in the loop via email with every step of process and the delivery service is safe and secure - I never ever had to follow up! The whole experience is managed so incredibly well, thats why I am a returning customer. I personally encourage you to buy your special piece with 1791, you will not be disappointed.
My husband was also blown away by how beautiful my set looks on my hand and I get lots of compliments.. ring number 3? Its definitely on the cards