Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.
Ronan
Like everyone else, I too had reservations about making such an important purchase over the internet. However, the Customer Service and Sales teams at 1791 left me in no doubt that this was the right place to buy the ring of our dreams. 1791 not only came up with several different payment options to suit my needs, they also guaranteed overnight delivery of the ring, which was important in my case. When the ring finally arrived and needed slight re sizing, 1791 accommodated us very professionally and had the ring adjusted and back to us within 4 business days. The ring is stunning and we could not be happier with it. The presentation box it came in was beautiful and added to the occasion. I would highly recommend anyone to give 1791 a try, you won't be disappointed.