After a very anxious wait I finally got to see the ring today. It's perfect! Thank you so much for all the time and energy you and the rest of the team at 1791 put into this. I really appreciate it. It was a pleasure doing business with you and you have made this very significant challenge a lot easier for me to navigate. Now I can start looking forward to taking the next step of presenting the ring to my partner along with that all important question.
Thank you again,
Nico
Robbie L
Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.