From start to finish the process of ring selection, customisation, finance, ring size, diamond quality, ring-resizing, delivery and appraisal was very well taken care of, and actually made it ENJOYABLE. They are fully committed to catering for everyones needs and as well, understand and embrace that this is a very special moment between two people, and they aim to make this as stress-free as possible.
I would strongly recommend anyone that is looking for something a little special, and wanting to experience a true quality online service - to talk to 1791 Diamonds You will be very surprised by what this team can do for you!
Brendan & Julia R
My fiance put a great deal of effort into finding the 'perfect' engagement ring for me and it was clear to him that it should be handmade. When he approached staff at 1791Diamonds, he had very clear ideas of what he wanted and how the ring should look in the end. From the first moment onwards, he was provided with committed, patient and timely customer service. He could discuss his design requests via email and telephone at any moment throughout the entire process. His ideas were completely respected and he was supported with professional advice through every step. The friendliness and enthusiasm of the 1791Diamonds staff were very comforting along the way, especially because the quest for the 'one and only' engagement ring can be quite stressful.
After our engagement, a further plus was the free resizing of the ring which was very easy for us and done within less than a week. It was a great advantage to have somebody we could trust with this because they knew the ring like no one else.
We are extremely happy with the ring and the service we received. In the end, I really got the 'perfect' ring thanks to 1791Diamonds and their fabulous staff. When it's time for wedding rings, we definitely know where to go!