Right from my first enquiry, the 1791 team impressed me with their care for detail and willingness to go to extra effort to provide quality service. I am living overseas but wanted a New Zealand made engagement ring for my Fiance. Ardouin from Customer Services organised the shipping and tackled the challenging French customs systems to get the ring safely across to the other side of the world. When it arrived it was perfectly crafted and beautifully designed. I needed to resize the ring and again Ardouin organised everything for the ring to be resized in Europe by a trusted jeweller. Throughout the entire process comunication was fantastic, even across so many timezones, and I felt completely at ease that the ring was safe. My fiance loves the ring and we will be in touch again soon to choose our wedding bands from 1791.
Claire M
I have just received my second ring from 1791 diamonds, the first being my engagement ring and the second, my wedding band.
When making a decision about purchasing from an unseen online shop, the dubious feelings can arise, especially when gold and diamonds are involved. However, in both instances I have been extremely happy with the service provided and the end result receiving my stunning rings.
1791 Diamonds provide an excellent customer service and I always felt that I was an important and valued customer (no matter what your budget is). The jewellery is exquisite and I often compare my diamond to others in high street shops and none compare to the beautiful sparkle I have from my 1791 diamond. 1791 staff kept me in the loop via email with every step of process and the delivery service is safe and secure - I never ever had to follow up! The whole experience is managed so incredibly well, thats why I am a returning customer. I personally encourage you to buy your special piece with 1791, you will not be disappointed.
My husband was also blown away by how beautiful my set looks on my hand and I get lots of compliments.. ring number 3? Its definitely on the cards